Privacy Policy

EnsureAi is operated by SENTIENTA QUALITYAI ADVANCED TECHNOLOGY RESEARCH PRIVATE LIMITED ("we", "us"), located at 14/32 RAM COLONY, BARNALA ROAD, SIRSA, HARYANA - 125055, India. Our public brand is EnsureAi.

EnsureAi provides free insurance consultation and plan comparison information through ensure.sentienta.in. EnsureAi is backed by an authorized PolicyBazaar partner and is not an official PolicyBazaar website.

This website does not store your personal information in a database or on our servers. When you browse EnsureAi, we do not ask you to create an account or submit personal details through the site itself.

When you choose to contact us, the following may apply:

• WhatsApp and WhatsApp bot: If you click "Chat on WhatsApp" or message us on WhatsApp, your conversation is handled on WhatsApp and Meta's infrastructure under Meta's privacy policy. We may use automated WhatsApp responses to answer common questions and route you to a human advisor. Message content is not stored on this website.
• Phone or email links: If you tap our phone number or email address, your device opens your phone or email app. We do not receive data from those actions through the website.
• Cal.com (optional): If you follow an external link to book a video consultation on Cal.com, scheduling data is processed by Cal.com under their privacy policy.
• Server logs: Our hosting provider (Vercel) may automatically log technical data such as IP address, browser type, pages visited, and timestamps for security and reliability.

We use information shared with us via WhatsApp or other contact channels to respond to insurance inquiries, provide consultation, compare plans where applicable, and follow up on your requests.

We do not sell your personal information.

EnsureAi does not use analytics cookies, advertising cookies, or tracking pixels. We do not display a cookie consent banner because we do not load optional marketing or analytics scripts on this site.

Essential technical data required to deliver the website (for example, through our hosting provider) may still be processed as part of normal web hosting.

We do not persist personal data collected through this website on our own systems. WhatsApp conversation history and retention are governed by Meta's policies and your WhatsApp settings, as well as our business practices for responding to inquiries.

Server logs are retained according to our hosting provider's standard retention periods.

Please do not share Aadhaar numbers, medical records, payment card details, or full policy documents in WhatsApp unless a licensed advisor explicitly requests them through an appropriate and secure process.

Insurance products are subject to insurer underwriting and regulatory requirements. Sharing sensitive information should only occur when necessary and through channels you trust.

If you are in the European Economic Area, you may have rights to access, rectify, or delete personal data we hold about you, and to object to or restrict certain processing. Contact us to submit a data request.

Our lawful basis for handling contact inquiries is typically legitimate interest in responding to your request and/or consent when you initiate contact. We do not use non-essential analytics cookies on this site.

We do not sell or share personal information as defined under the California Consumer Privacy Act. California residents may contact us to request information about data we hold about them in connection with EnsureAi inquiries.

Data may be processed in India, the United States, and other countries where our service providers operate (including Vercel, Meta/WhatsApp, and Cal.com). We use providers that apply appropriate safeguards for cross-border transfers where required.

This site relies on the following third-party services:

• Vercel — website hosting (privacy policy available on vercel.com)
• Meta / WhatsApp — messaging and WhatsApp bot interactions (privacy policy available on meta.com)
• Cal.com — optional video consultation scheduling when you choose to book externally (privacy policy available on cal.com)
• PolicyBazaar.com — official insurance comparison platform; EnsureAi is not the official PolicyBazaar website

General inquiries: beniwal@sentienta.in

Privacy and data requests: beniwal@sentienta.in

You may also reach us through WhatsApp at +918168775054.